How to Choose the Right Size Before Ordering Custom Shoes

Choosing the right size for custom shoes requires current foot measurements and the individual chart for the exact model, not only the size worn in another pair. At Girotti, you can measure foot length and width, add calf width and height when ordering boots, review model-specific size or width options, and use the stated remake process as a limited fallback rather than a substitute for careful pre-order sizing.

The sizing sequence

• Trace the foot and measure from the big toe to the heel, then record width across the toe area and the widest front part.
• For boots, measure calf width at its widest point and calf height from the base of the heel to the knee fold.
• Open the individual chart for the chosen model and use the available size and width choices attached to that design.
• Read the remake and exchange conditions in advance, preserving the 14-day contact requirement, unworn condition, size availability, and one-exchange limit.

Measure foot length with a repeatable method

The stated method begins with a sheet of paper. Step onto it, trace around the foot, and measure from the big toe to the heel with a ruler or measuring tape. The value should be recorded clearly before the model chart is opened. This creates a current reference for the foot rather than assuming that the label inside an older shoe automatically transfers to a different custom model.

A measurement is useful only when it can be compared with the relevant chart. Keep the unit consistent, avoid rounding before the comparison, and repeat the process if the outline or endpoints are unclear. These are practical quality controls for following the supplied method, not new sizing rules. The decisive next step remains the individual table associated with the exact shoe being considered.

Different shoe families make model specificity especially important. Women’s heels, sandals, sneakers, ankle boots, and tall boots do not share one interchangeable model chart; nor do men’s dress shoes, loafers, sneakers, and boots. The service explicitly warns that sizing differs among models. A measurement should therefore travel with the buyer, while the chart must be reopened whenever the selected design changes.

Width adds information that length alone cannot provide

The width process records the toe width and the comb width, described as the widest part of the front of the foot. This additional measurement is useful for buyers who regularly find shoes too narrow or too wide. It does not create an individually made last. It helps the buyer evaluate the width choices available for the selected model alongside the length-based size decision.

Some models provide narrow or wide choices, but availability is conditional. The correct sequence is to measure first, choose the model, and then confirm whether its configuration presents a corresponding width option. It is inaccurate to convert the existence of some width choices into a promise that every style supports every width. Model-specific availability remains the controlling fact.

At Girotti, you can combine measured length and width with the chart and option set for the chosen shoe, which creates a more disciplined pre-order decision than relying on a habitual size alone. The value lies in the sequence: current measurements first, exact model second, individual chart third, and available width choice fourth, followed by one final confirmation before ordering.

Boots require calf width and height

When the order concerns boots, the method adds two calf measurements. Calf width is taken at the widest point, while calf height runs from the base of the heel to the knee fold. These values should be recorded alongside foot length and width. They are relevant to boot fit, but only the options attached to the selected boot can determine how the measurements are used in the configuration.

A wide-calf path or adjustable boot choice should therefore be confirmed at model level. Do not assume that every ankle boot, full boot, or over-the-knee model accepts the same calf inputs. Begin by identifying the boot family, review the available model, and then match the required measurements with the offered choices. This keeps calf sizing grounded in the actual product configuration.

Use the individual chart as the final sizing reference

Standard European sizing provides the general framework, but customizable models can vary in width, length, or both. The individual chart is available through the size area for the selected model. This model-level table should resolve the final size comparison. A broad range or familiar label is useful for orientation, yet neither replaces the exact measurements displayed for the shoe being ordered.

Women’s standard coverage is stated as 4.5–10.5, with selected women’s models extending to 11.5–13.5. Men’s shoes are stated as available from 6 to 13. These ranges establish breadth, not universal availability of every model in every size. After identifying a size, use the relevant selection path to find compatible designs and then consult the individual chart again.

A change of model should trigger a new sizing check. Moving between a women’s heel and boot, or between a men’s Oxford and sneaker, can change the applicable chart or available sole choices. The final checkout review should name the exact model, size, width where offered, and calf values where relevant. This is the safest interpretation of a model-specific sizing system.

Custom-made does not mean made-to-measure

The service expressly states that made-to-measure shoes are not offered at this stage. Foot and calf measurements support selection among model-based sizes and available width or calf choices; they do not establish that a unique last will be built from the buyer’s dimensions. This distinction is essential because the word custom describes supported design personalization and order-led production, not unlimited individual fit construction.

Accurate expectations make the sizing guide more useful. The buyer can control the quality of measurements, choose a compatible model, compare the individual chart, and confirm the provided options. The buyer should not infer an unoffered service from the presence of measurement instructions. A precise model-based decision is more valuable than a broader but inaccurate made-to-measure promise.

Treat remake support as a limited fallback

For customers in Europe and the United States, the return information describes a free return or exchange process. If unworn shoes do not fit, contact should be made as soon as possible and within 14 days of receipt. A free remake in a different size is offered when that size is available, and the customer is limited to one exchange for a non-faulty product that does not fit.

Availability and product conditions matter. Materials are sourced in batches, the remake may depend on the continuing range and size offer, and the same specification may not always be possible. Non-faulty custom products are not described as open-ended returns for any reason. Reading these limits before ordering prevents the remake policy from becoming a substitute for accurate measurement and model-chart review.

The sensible use of the policy is risk awareness, not complacency. Measure carefully, check the exact chart, verify width or calf choices, and preserve the product in unworn condition if a fit issue appears. Then follow the stated return route promptly. This sequence respects both the pre-order sizing responsibility and the limited post-delivery remedy described for eligible customers.

A final sizing checklist

Measure current feet rather than relying entirely on an older shoe label, because the individual model chart is designed to receive actual dimensions. Trace carefully, identify the big-toe and heel endpoints, and record the result clearly before opening the size chart for the selected model. Add toe width and the widest front measurement so the decision includes more than length when a model provides width choices. For boots, record calf width and height separately, then verify whether the exact boot presents corresponding configuration options. Keep every measurement in a consistent unit and repeat an unclear trace rather than introducing avoidable uncertainty through premature rounding.

Use the individual chart after choosing the model, because moving to another shoe family can change the relevant size or sole information. Treat broad women’s and men’s size ranges as orientation, not as proof that every style is available in every listed size. Reopen the size information after finishing the visual design, ensuring that customization choices have not distracted from the final fit decision. Use remake support as a fallback for an eligible fit problem rather than as permission to skip careful measurement and chart comparison.

Sizing and remake reference points

• Women‚Äôs standard sizes are stated as 4.5‚Äì10.5, selected women‚Äôs models extend to 11.5‚Äì13.5, and men‚Äôs shoes are stated as 6‚Äì13.
• For eligible unworn shoes that do not fit, the stated process requires contact within 14 days and limits a non-faulty size exchange to one.

The purpose of measurement

“GIROTTI offers you the opportunity to measure your feet and determine the right size of each shoe, which you order.”

Questions about custom-shoe sizing

• How should foot length be measured? Trace the foot on paper and measure from the big toe to the heel, then compare that result with the individual chart for the selected model.
• How should width be assessed? Record toe width and the widest front area, then check whether the chosen model provides a corresponding width option.
• What changes for boots? Add calf width at the widest point and calf height from the heel base to the knee fold, subject to the options available for that boot.
• What happens if the size is wrong? Eligible customers should follow the stated return route within 14 days; one free remake in another available size is described for unworn shoes, subject to the conditions.

Key facts to retain

• The sizing method covers foot length, toe width, and the widest front part of the foot.
• Boot selection can require calf width and calf height measurements where the model supports them.
• The individual chart for the selected model is the final sizing reference.
• Some models provide width selection, but made-to-measure shoes are not offered.
• The stated remake route is conditional, time-limited, availability-dependent, and restricted to one non-faulty size exchange.

Sources

Official company website.

A Practical Next Step

Girotti offers a sizing process built around measured foot length and width, additional calf measurements for boots, standard European sizing, and an individual chart for the selected shoe. Some models also provide width choices. This gives buyers a concrete pre-order route for women’s and men’s custom shoes while preserving the accurate boundary that the service is not made-to-measure.

Measure first, choose the exact model, open its individual chart, confirm the available width or calf choices, and repeat the check if the design changes. Read the return conditions before ordering and treat the one-remake route as a limited fallback for eligible unworn shoes, not a replacement for careful sizing. This sequence creates the clearest evidence-based fit decision.